About cookies

1. A cookie is a piece of data stored locally on your computer and contains information about your activities on the Internet. The information in a cookie does not contain any personally identifiable information you submit to our Site. On our site, we use cookies to track users' progress, allowing us to make improvements based on usage data.
2. We also use cookies if you log in to one of our online services to enable you to remain logged in to that service. A cookie helps you get the best out of the Site and helps us to provide you with a more customised service.
3. Once you close your browser, our access to the cookie terminates. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. To change your browse settings you should go to your advanced preferences.
4. We are required to obtain your consent to use cookies. We will obtain this consent with a toolbar which appears when you first visit the Site.
5. If you choose not to accept the cookies, this will not affect your access to the majority of information available on our Site. However, you will not be able to make full use of our online services.
6. An Internet Protocol (IP) address is a number assigned to your computer by your Internet Service Provider (ISP), so you can access the Internet. We may use your IP address to diagnose problems with our server, report aggregate information, and determine the fastest route for your computer to use in connecting to our Site, and to administer and improve the Site.
7. For more information about cookies, please see www.allaboutcookies.org.

Which cookies do we use?

We mainly use only one type of cookie on our website:

• Per session cookies, which are temporary cookies that remain in the cookies file of your browser until you leave the site.
  More specifically we use the following cookies which carry out the functions described:
• __utma - This is a Google Analytics cookie and tracks the number of times you have visited the Russell-Cooke website.
• __utmb and __utmc - This is another Google Analytics cookie and acts to calculate how long you have spent on the website in each session.
• __utmz - This Google Analytics cookie tracks what search engine you have visited the site from and which search terms you used to find the website.

What is Hotjar used for?

We use Hotjar for visitor analytics and feedback. Hotjar is a technology service that helps us better understand our users experience (such as how time is spent on the site, on which pages and which links are clicked) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular device's IP address (captured and stored only in anonymised form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and preferred language used to display our website). Cookies that Hotjar stores on the visitor's browser expire automatically after 365 days. Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

Hotjar uses the following five cookies:

1. _hjClosedSurveyInvites - This cookie is set once a visitor interacts with a Survey invitation modal pop-up. It is used to ensure that the same invite does not re-appear if it has already been shown.
2. _hjDonePolls - This cookie is set once a visitor completes a Poll using the Feedback Poll widget. It is used to ensure that the same Poll does not re-appear if it has already been filled in.
3. _hjMinimizedPolls - This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimized when the visitor navigates through your site.
4. _hjDoneTestersWidgets - This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.